FAQ

General Questions

Can I speak to an actual human?

Yes, we encourage phone consultations. We hold the firm belief that we need to hear directly from our customers to help them choose the right products. We also want to learn about your work and the camera movement challenges you face. Yes, we are camera movement geeks! Please call or text us at 646-348-8872.

How do I know which skater or slider dolly is best for me?

Our Slider and Skater Buyer’s Guide is helpful; or just schedule a consultation.

What is the difference between the slider dolly and the skater dolly?

Both the Glide Slider and the Skater Dolly deliver extremely smooth motion and durability. The wheel movement of the skater dolly has been characterized as more free compared to the wheel movement of the slider dolly. However, its unique spring-loaded design still allows for exceptional smoothness and precision starts and stops. Most camera operators prefer the motion of one more than the other since they have different wheel designs, but this preference boils down to a personal choice. The major differences are:

The Glide Slider dollies are grab-and-go products. There is no assembly required and the Hi-Hat quickly detaches for a static shot in seconds. The slider rail length is a fixed length of your choice and can be ordered from 3 to 12 ft. The extruded aluminum rails shaped to resistant bending provide exceptional rigidity.

The Knuckle, Level 5 and Constellation Skater Dollies are fully modular and may require assembly on location. Skater Dollies run on any length of rail and rail sections can be stacked together to increase travel length. Finally, the Skater Dolly plate is designed to be used as a rigging plate that allows for numerous uses on set. Just remove a single screw from the wheel assemblies and the plate becomes an extremely versatile rigging and mounting tool for all sorts of unique camera shots.

Can I use your products with a small camera?

Yes, our products are compatible with every size camera. We make three sizes of our slider dollies and skater dollies to ensure there is a size that meets your needs. We also offer more length options than any other manufacturer.

Can I use the Slider and Skater Dollies in under-slung mode? How?

Yes. Both the slider and skater dollies can be used in under-slung mode. Please see our accessories section for the appropriate gear.

I have a camera head with a long tie-down. Will it work on the Glide?

There are some camera heads on the market that come with very long tie-downs. This can present a problem if the tie-down is long enough to strike the plates in the middle of the Glide. There are two ways to solve this problem. The first way is to buy our standard step rods to make the Hi-Hat taller. While this works well for many applications, it’s sometimes necessary to keep the overall height of the system low profile. The second way, which we recommend, is to buy one of our deep cup tie-downs.

Will your tie-down work with my camera head?

Most camera head manufacturers use one of two standard threads for their tie-downs: ⅜”-16 or M10. You’ll need to determine the thread of your head to purchase the correct tie-down. If you’re unable to determine which thread it is from manufacturer specifications, try threading the head into a known ⅜”-16 hole or nut. If it does not thread smoothly after a few turns, it’s likely to be M10.

What size tie-down do you recommend?

For 75mm and 100mm heads, we recommend the small tie-down. For 150mm heads, we recommend the large tie-down.

How can I make the Hi-Hat shorter so my camera is lower?

The Hi-Hat is a fully modular camera support that can be configured to different lengths and different mounts on location. The standard Hi-Hat that ships with all of our Glide Slider systems comes with four 3” legs. MYT Works also manufactures 1” and 2” versions of those legs that can bring the bottom of the head right down to the top of the carriage. Just remember to leave enough room for the tie-down to clear the plates on the Glide.

Slider Dolly Questions

How do I mount the MYT Works Glide slider?

Glide Sliders mount on tripods, junior stands, ⅝” light/baby/c-stands, 19mm or speed rail legs, large Mitchell camera dollies, baby feet, and various rigging and grip alternatives. You can also place the Glide Slider on a table or a set of apple boxes and shoot.

Glide Sliders have numerous mounting positions including center-mounting and end mounting capabilities. We highly recommend that you mount on a tripod on one end of the slider and use a c-stand or Junior stand on the other. With this setup, leveling the slider is quickest and easiest.

How do I mount the Glide slider if I need to travel light or if I’m in a hurry?

For quick shots, you can also mount directly on two stands via the ⅝” receivers that come standard on the slider. However, the adapters provide a much sturdier setup for extensive shooting. You can also place the Glide slider on a table or on a set of apple boxes and shoot.

What is the difference between a small, medium and large Glide slider? 

The small, medium and large Glide Sliders primarily differ in carrying weight and load capacity. All can be ordered in various lengths and all are compatible with the Glide Slider Hi-Hat. Please note that the small Glide accepts the small Hi-Hat and the medium and large Gliders accept the M/L Hi-Hat. Here are the primary specifications for each size. For more, please visit each product page.

Small Medium Large
Load Capacity: Up to 25 lbs. Up to 80 lbs. Up to 150 lbs.
Rail Span: 5” 7” 9”
Carrying Weight: 9 lbs. (3 ft. length option) 14 lbs. (4 ft. length option) 17 lbs. (5 ft. length option)
Rail Lengths: 3’ and 4’ 3’ to 12’ 3’ to 12’
Rails: 10mm single extrusion Rails 10mm double extrusion rails – no center support required 16 mm double extrusion rails – no center support required

Can I buy another set of rails to make my Glide slider longer?

No, Glide Slider rails come in a fixed length that you choose when you place your order. The most common lengths are 4, 5 and 6 feet, but you can order lengths up to 12 feet for the medium and large models. The maximum length for the small Glide is 4 feet. If you prefer the ability to stack rails together, look at our Skater dolly systems.

Skater Dolly Questions

How long of a run can I do with my Skater Dolly? How frequently do I need to support the speed rail?

You can perform a run of any length with the skater dolly by laying any length of rail you’d like to use. We suggest you support the speed rail every 4 or 5 feet with middle support trusses, https://store.mytworks.com/accessories/middle-trusses-for-speed-rail.

Do I need to buy MYT Works rail to use the Level 5 or Constellation? What size is it?

No. You can use any standard 1-¼” (1.66” O.D.) speed rail of any length that you already own or buy on location. We specifically designed the Level 5 and Constellation to use an industry standard size that was easy to source. MYT Works does, however, manufacture polished and anodized rails for all three sizes of Skater Dollies that can be purchased through our website.

What size rail do I need for the Knuckle Skater Dolly?

The Knuckle comes with custom 19mm rails that can extend from 2-½ to 5 ft. You can also order extra Knuckle rails for additional length. Each rail simply threads together and creates a seamless joint undetectable during a move.

Accessories Questions

What accessories do you offer for mounting slider and skater dollies?

Our Junior/Baby Stand Adapter is used to create an extremely strong connection between various types of stands and the Glide. Use this adapter to mount on ⅝” light/baby/c-stands, or Junior stands.

Our Half Ball Adapters create a super strong connection with a tripod, saving you from sacrificing a fluid head when mounting atop a tripod. Available in 75mm, 100mm, 150mm, and Mitchell versions, these adapters form a rigid mechanical interface between your tripod and the Glide Slider. All adapters come with the necessary hardware to get going, including a Tie-Down.

Company, Design and Manufacturing Questions

What is the MYT Works Difference?

We are a company conceived by filmmakers to end the frustrations of filmmakers. This means we have an intimate understanding of their practical needs. Our materials, designs and engineering process reflect this understanding. Also, we design and manufacture in NYC with locally sourced parts. No other camera support manufacturer can say the same.

Why is it important that you make your products in New York City?

The best way to ensure the quality of consumer products is to own the material sourcing and manufacturing process. We not only own the manufacturing and assembly process; we source all parts from the Tristate area, not from abroad. We also hand-assemble and test each product at our Brooklyn shop to ensure quality control.

What makes a slider or skater “premium”?

Our premium products are designed to meet the highest standards in the industry set by camera professionals. We attend to their most important and practical needs: precision camera motion, equipment durability, ease of use and versatility for a wide range of setups.

Why do I need a premium slider or skater dolly?

By choosing a premium product you ensure huge benefits that most camera operators (pros and hobbyists) can’t do without:

  • Expert camera motion essential for quality video
  • Decreased production time
  • Minimized frustrations from re-do’s and unnecessary editing
  • Cost savings due to durability and modular designs

Smooth, precise camera movement is essential for quality, expert-looking video, regardless of the size of your camera. That is why we have designed all our products to improve the production value of any size of camera. Our products create confidence for pro camera operators who want to perform consistently on the job to grow their businesses; or for hobbyists who want to capture the right shots without multiple re-do’s and set-up frustrations.

What are the benefits of modular products?

Our modular parts and accessories are designed for multiple purposes and setups, and they work across systems. This means our systems have the flexibility to meet a huge array of support needs and thus diminish your need for many other tools.

For pros, a modular design means time savings and less frustrations to achieve the exact setup desired. Also, modular design means less equipment and less equipment means less downtime, faster setups, and saved production cost.

Finally, our products grow with you and your work. You will not have to replace your system because you change your camera, work style or environment.

Fulfillment and Delivery Questions

Can I return my slider or skater dolly?

Yes, we have a seven (7) day window for returns. You must follow the instructions on our “Returns” page for a return to be accepted; and you must submit an RMA request form to initiate a return.

How long does delivery take?

This depends upon the product you order since we hand assemble and test our products in-house to ensure quality control. We send email notifications about estimated delivery times upon your order. Most orders ship in 3-5 days but can be expedited to meet your needs. If you are working with a deadline, please let us know as we always do our best to accommodate.

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